Shipment, Carriers
- Neokyo Customer Service Interaction Code of Conduct
- Which carrier should I use?
- Can you ship to this country?
- My shipment tracking number is still not active after a while. What should I do?
- When should I contact Neokyo if I believe my parcel to be lost?
- What should I do if my items come damaged?
- What should I do if my parcel is marked as Delivered, but I did not not receive anything?
- Can you ship to a Japanese address?
- Japan Post shipments : The tracking shows that the parcel has not left Japan for a very long time. Is it normal?
- What is the parcel invoice breakdown ? What does it include?
- Why does FedEX or DHL rates are not showing up during my shipment request?
- I already received my parcel, but FedEx (or another carrier) forwarded a related invoice weeks later? What's going on?